Vendor / Partner Terms

Quality Standards

• Provide goods and services that meet industry standards
• Ensure all products comply with applicable safety regulations
• Maintain consistent quality in all deliverables
• Provide accurate specifications and product information
• Address quality issues promptly and effectively

Professional Conduct

• Conduct business ethically and professionally
• Respect confidential information shared by Navdhya
• Comply with all applicable laws and regulations
• Maintain appropriate licenses and certifications
• Provide qualified personnel for service delivery

Performance Requirements

• Meet agreed-upon delivery schedules and timelines
• Communicate proactively about potential delays or issues
• Provide regular status updates as requested
• Respond to inquiries and support requests promptly
• Maintain adequate capacity for agreed service levels

Puja Samagri and Ritual Items

• Source materials ethically and sustainably
• Ensure authenticity of traditional ingredients
• Provide proper storage and handling instructions
• Include complete ingredient lists and usage guidelines
• Package products securely to prevent damage

Spiritual Products and Yantras

• Ensure religious and cultural appropriateness
• Provide accurate descriptions and specifications
• Include proper authentication and blessing certificates
• Maintain quality standards for sacred materials
• Respect traditional crafting methods and practices

Digital Content and Educational Materials

• Ensure accuracy and authenticity of information
• Respect copyright and intellectual property rights
• Provide content in agreed formats and specifications
• Include proper attribution and source information
• Maintain cultural sensitivity and religious accuracy

Vendor IP

Vendors retain ownership of their proprietary intellectual property:

• Trademarks, copyrights, and patents owned by the Vendor
• Trade secrets and proprietary processes
• Original content and creative works
• Product designs and specifications

Navdhya IP

Vendors must respect Navdhya's intellectual property rights:

• Navdhya trademarks, logos, and branding
• Platform interfaces and user experience designs
• Proprietary systems and processes
• Customer data and business information

Joint IP

Rights to jointly developed materials will be specified in separate agreements:

• Co-branded products and services
• Custom-developed software or systems
• Joint marketing materials and campaigns
• Collaborative content and educational resources

Payment Processing

• Payments will be processed through agreed-upon methods
• Invoices must be submitted according to established procedures
• Payment terms will be specified in individual contracts
• Late payments may incur interest charges

Taxes and Fees

• Vendors are responsible for all applicable taxes
• Proper tax documentation must be provided
• Any required withholding taxes will be deducted
• Compliance with GST and other tax regulations

Disputes and Adjustments

• Disputes must be reported within 30 days of invoice date
• Credit requests require written justification
• Adjustments will be processed according to policy
• Documentation must support all dispute claims

Product Warranties

• Products must be free from defects in materials and workmanship
• Warranty periods will be specified in individual agreements
• Replacement or repair of defective products at Vendor's expense
• Indemnification for damages caused by defective products

Service Guarantees

• Services must be performed according to agreed specifications
• Correction of deficiencies at no additional cost
• Timely completion of all contracted services
• Professional standards and quality requirements

Limitation of Liability

• Liability limited to the value of the contract or project
• Exclusion of consequential and indirect damages
• Insurance requirements for high-risk activities
• Indemnification for third-party claims

Agreement Term

Individual contracts will specify term lengths and renewal conditions.

Termination for Cause

Either party may terminate for material breach including:

• Failure to meet quality or performance standards
• Breach of confidentiality or data protection requirements
• Violation of laws or regulations
• Insolvency or financial default
• Fraudulent or unethical conduct

Termination for Convenience

Navdhya may terminate contracts for business reasons with:

• 30 days written notice for ongoing services
• Immediate termination for project-based work
• Payment for completed work through termination date
• Return of all Navdhya property and confidential information