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Help & Support

Find answers to frequently asked questions about our puja services, pandit consultations, and spiritual guidance.

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Frequently Asked Questions

Find answers to common questions about our services and processes.

Booking & Services

Booking is simple! You can either use our online booking system by selecting your preferred service, choosing a date and time, or call us directly at +91-7289000377. Our team will connect you with a certified pandit who will guide you through the process.

Our services include a certified pandit, all necessary items (puja samagri), and guidance throughout the ceremony. For home services, we also provide setup and cleanup to ensure a hassle-free experience.

Absolutely! We understand that every family has unique traditions. Our pandits work with you to customize rituals according to your specific customs, beliefs, and requirements while maintaining the authenticity of Vedic practices.

We recommend booking at least 3-7 days in advance for most services to ensure availability of pandits and materials. For popular festivals or special occasions, booking 2-3 weeks ahead is advisable.

Our Pandits

Yes, all our pandits are verified experts with authentic Vedic knowledge. They undergo a rigorous certification process that includes verification of credentials, experience, and expertise in performing various rituals.

Yes, you can request a specific pandit during the booking process. If the pandit is available on your preferred date and time, we'll do our best to accommodate your request.

Our pandits are multilingual and can conduct rituals in Sanskrit, Hindi, English, and regional languages like Tamil, Telugu, Bengali, and Gujarati based on your preference.

Pricing & Payments

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. For corporate bookings, we also offer bank transfers and cheque payments.

No, our pricing is completely transparent. The price you see is what you pay. All applicable taxes are included in the displayed price with no hidden costs.

Yes, we offer seasonal discounts, family packages, and corporate wellness programs. Subscribe to our newsletter to stay updated on special offers and promotions.

Cancellation & Refunds

You can cancel your booking up to 48 hours before the scheduled service for a full refund. Cancellations within 48 hours may incur a 25% cancellation fee. No-shows will be charged the full amount.

Refunds can be requested through our customer support portal or by calling our helpline. The refund process typically takes 7-10 business days to complete.

Still need help?

Our support team is available 24/7 to assist you with any questions or concerns.

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