Privacy Policy
Last Updated: November 1, 2025
Introduction
Navdhya ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.navdhya.com and use our services for authentic Hindu rituals and spiritual wellness.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personally identifiable information, such as your name, email address, phone number, postal address, payment information, and family details when you register, book services, or communicate with us.
Derivative Information
Information our servers automatically collect when you access our services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before coming to our site.
Financial Information
We collect payment information when you make purchases, including credit card numbers and other financial data processed through secure third-party payment processors like Razorpay.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
- To provide, operate, and maintain our services
- To improve, personalize, and expand our services
- To understand and analyze how you use our services
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners
- To process your transactions and manage your orders
- To send you updates, marketing communications, and other information
- To find and prevent fraud
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processors like Razorpay for transaction processing
- Email marketing platforms for communication
- Analytics services like Google Analytics for understanding user behavior
- Cloud hosting services for data storage
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Typically, we retain:
- Transaction records for 7 years as required by tax laws
- Communication records for 3 years
- Service booking information for 5 years
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, update, or delete the information we have on you
- The right to rectification if your data is inaccurate or incomplete
- The right to data portability in certain circumstances
- The right to restrict or object to our use of your data
- The right to withdraw consent where we rely on consent to process your data
To exercise any of these rights, please contact us at help@navdhya.com.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: help@navdhya.com
Phone: +91-7289000377
Address: Pandav Nagar, Delhi 110092