Child Protection / Minor Usage Policy

This Child Protection / Minor Usage Policy ("Policy") outlines Navdhya Ritual Services' ("Navdhya," "we," "us," or "our") commitment to protecting children and minors who access our platform and services. This policy applies to all users under the age of 18.

Last Updated: November 1, 2025

Scope and Applicability

This policy applies to:

  • Children and minors accessing our website and mobile applications
  • Family services that include children as participants
  • Educational content designed for younger audiences
  • Community forums and social features with potential minor participation
  • Marketing and promotional materials targeting families

While our primary services are intended for adults, we recognize that children may access our platform through family accounts or educational programs.

Age Requirements and Registration

Minimum Age for Account Registration

Our standard services require users to be at least 18 years old:

  • Account registration requires parental consent for users under 18
  • Parental verification is required for minor accounts
  • Minors may only access approved educational content
  • Booking services require adult supervision and consent

Parental Consent Requirements

For minor users, we require:

  • Explicit parental or guardian consent for account creation
  • Verification of parental identity and relationship
  • Agreement to this Child Protection Policy
  • Understanding of privacy implications for minors

Content Guidelines for Minors

Age-Appropriate Content

We ensure all content accessible to minors is:

  • Appropriate for the intended age group
  • Culturally and religiously sensitive
  • Free from harmful or inappropriate material
  • Educational and spiritually enriching
  • Reviewed by child development experts

Educational Content Standards

Our educational materials for children follow these standards:

  • Simple language and clear explanations
  • Interactive and engaging presentation
  • Accurate representation of traditions and practices
  • Positive values and character development
  • Safe and inclusive messaging

Restricted Content

The following content is restricted from minor access:

  • Advanced ritual practices requiring adult supervision
  • Complex astrological interpretations
  • Commercial transactions and payment information
  • Personal information sharing features
  • Social networking and messaging functions

Family Services and Participation

Family Ritual Services

When families participate in our services:

  • Adult family members must book and supervise services
  • Children's participation is age-appropriate and supervised
  • Special considerations for child safety and comfort
  • Clear communication about ritual elements and expectations

Child-Specific Ceremonies

For ceremonies specifically involving children:

  • Parental consent required for all child-focused rituals
  • Trained pandits experienced with children
  • Safe and comfortable environment for young participants
  • Clear communication with parents about procedures

Privacy Protection for Minors

Data Collection Limitations

We limit data collection for minor users:

  • Minimal personal information required for access
  • No collection of sensitive data without parental consent
  • Automatic deletion of minor data upon request
  • Strict access controls for minor user information

Parental Rights and Controls

Parents have the following rights regarding minor accounts:

  • Access to view their child's account information
  • Ability to modify or delete account data
  • Control over communication preferences
  • Opt-out of educational program participation

Safety and Security Measures

Online Safety Protocols

We implement the following online safety measures:

  • Secure login and authentication for minor accounts
  • Content filtering and age-appropriate restrictions
  • Monitoring for inappropriate interactions or content
  • Regular security audits of systems handling minor data

Offline Safety Considerations

For in-person services involving children:

  • Background-checked and trained service providers
  • Parental presence required for all child interactions
  • Safe and appropriate physical environments
  • Clear communication protocols with parents

Reporting and Response Procedures

Concern Reporting

We provide multiple channels for reporting safety concerns:

  • Dedicated email: childprotection@navdhya.com
  • 24/7 helpline: +91-7289000377
  • Anonymous reporting through our website
  • Direct contact with customer support

Response Protocols

Our response to child protection concerns includes:

  • Immediate acknowledgment within 2 hours
  • Thorough investigation within 24 hours
  • Appropriate action within 48 hours
  • Follow-up communication with reporting parties

Staff Training and Awareness

All Navdhya staff and service providers receive training on:

  • Child protection laws and regulations
  • Recognizing signs of abuse or neglect
  • Appropriate interactions with minor users
  • Reporting procedures and responsibilities
  • Cultural sensitivity in family services

Community and Social Responsibility

Positive Value Promotion

Our approach to family services emphasizes:

  • Traditional family values and respect
  • Educational enrichment and character development
  • Cultural preservation and understanding
  • Spiritual growth and mindfulness

Inclusive Access

We ensure our services are accessible to all families:

  • Multiple language options for content
  • Different learning styles and abilities accommodated
  • Economic accessibility through various program options
  • Cultural sensitivity across diverse communities

Policy Updates and Review

We regularly review and update this policy to:

  • Reflect changes in child protection laws
  • Incorporate best practices in child safety
  • Adapt to new technologies and platforms
  • Respond to community feedback and concerns

Updates are reviewed by child protection experts and legal counsel.

Contact Information

For questions about this policy or to report child protection concerns, contact:

Navdhya Child Protection Team
Email: childprotection@navdhya.com
Phone: +91-7289000377
Postal Address: Navdhya Ritual Services, Pandav Nagar, Delhi 110092, India

Emergency situations should be reported to local authorities immediately.